Charles River Management differentiates itself from other property management firms through the use of extensive data analysis coupled with superior execution. Its managers dissect performance issues and employ targeted, cost effective solutions to deliver bottom line results.

CRM offers a variety of management options for self-storage owners who want to enhance the value of their properties. Services can range from comprehensive third party property management to select consulting engagements targeting a specific issue.

CRM will manage your facility with the most professional, well-trained staff in the industry and provide detailed reporting on the financial and operating performance of your property.  Each facility and market is different and requires localized knowledge and customized solutions. CRM has extensive experience in tailoring operations for a broad range of markets, from New York City to suburban and rural areas.

Management services include:

Professional Property Management • Hiring, training and monitoring of property personnel • Direct involvement by senior management • Best in class operating procedures • Ongoing training for site level managers • Continual monitoring and audits of properties • Implementation of cost effective maintenance program Cost Reduction • Detailed line item approach to cost reduction • Preferred rates and scale discounts from vendors • Extensive use of cost / benefit analysis techniques • Property tax challenges Management Reporting • Annual budgeting • Monthly financial reports (P&L, Balance Sheet, Cash Flow Statement) • Monthly comprehensive metrics package • Owner access to online property management software • Responsive and accessible management team

Marketing • Creation of localized marketing plan • Sophisticated web optimization (SEO, PPC) • Payback analysis of all marketing campaigns • Development of high quality, professional marketing materials • Use of non-traditional, innovative marketing programs Revenue Maximization • Proven strategy for occupancy growth • Customer retention programs • Optimization of base and street rents • Increased revenue through sale of ancillary services • Unit mix analysis and facility reconfiguration Accounting and Audit Controls • Full accounting administration (payroll, accounts payable & receivable) • Preparation of financial statements (GAAP audited financials if required) • Tax administration (payroll, sales tax, property taxes) • Daily cash deposit reconciliations • Monthly property inspections and comprehensive quarterly audits